Audi1177777

Hi, I finally brought my car in for its first 5K miles service today, when I brought it in I told them I don't need a car wash because I rather wash it myself. I just don't like the machine wash at the dealer because they might make scratches and swirls, when I got the call later today from the dealer saying the car is all done and they washed it for me! I know that my Q is full of road salts and needs cleaning but why don't they just listen to what I said. I would like to know if anybody here have any experience with the dealer's car wash. Thanks

MAMOHT

It is called autopilot. They just do it.
It is like trying to order drinks without ice. They listen to you, they look at you, and put ice in the drink.

JaXeN

LOL.

I told my dealer not to wash my car @8k service and they actually listened!

Kobi's Q

Mine didn't even bother asking or telling I just showed up to pick it up and found it washed, and like you I wasn't exactly thrilled by the jesture, especially since I keep mine near showroom quality to begin with.

Audi1177777

Yeah that's right!

snagitseven

My no-wash request works every time; I have the service writer type it on the service order which the tech sees when he works on the car. When I picked up my car on the last visit, the writer told me the tech was concerned they were returning my car with a bird dropping that occurred while test driving but didn't want to wash it due to my no-wash requirement. The writer then went with me out to the car and cleaned it off himself. Good guys at Audi Westwood, MA. Not always perfect but they do try hard to please.

Q5 Bob

I don't mind a dealer wash every now and then, but not on a regular basis. Especially with lighter color vehicles.

Redd

If you find scratches or swirls, just tell the boss man you said DO NOT and now you'd appreciate it is they would compound, clay bar, or whatever it takes to gently unmark the paint.

I find that anything which is not in writing, at least once, gets lost in the sauce.

A brightly colored block-printed note on the dashboard often helps.

I'd expect the dealers to be using washes that are "safe". It is cheaper than repainting cars.

Audi1177777

Yes I should of double check if he put "NO WASH" on the paper before leaving. Let's just hope they didn't make any scratches on my Q.

JBDinTX

My dealer always red stamps my paper work NO WASH!! You might need to ask if they have that stamp.